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May 2024

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SPSS Statistics by SPSS, an IBM Company

SPSS Statistics is one of the most widely used statistics packages at UT. It includes a broad range of statistics […]

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The Importance of Password Rotation

What is Password Rotation? Password rotation refers to the changing or resetting of passwords at regular intervals. The goal is […]

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Canvas Semester End Checklist

As the semester comes to a close, consider the following helpful tips for your Canvas course sites. Use our new interactive […]

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Teams Tip of the Week

Microsoft Teams Tip of the Week: Spring 2024

Microsoft Teams Tips wrap-up for Spring 2024. The Final Count! Thank you for being on this journey with us! 

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A hand holding a cell phone with text, "Is that you?, a green checkmark, and and X. The second phone screen shows the Duo logo.

Did You Receive a Random Two–Factor Request?

NEVER press yes on your authenticator application unless you are certain you are the originator of the request.  We use […]

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Canvas Credentials: Student Achievements Beyond Grades

As the semester ends, students leave with more than just improved grades on their transcripts. It’s essential for them to […]

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Planner vs. Lists

Planner vs. Lists: When to Use Each

Are you feeling overwhelmed by endless tasks and scattered information? Look no further than Microsoft’s dynamic duo: Planner and Lists. […]

Export-Controlled Information

Do You Collect Export–Controlled Information in Your Research?

Export-Controlled Information (ITAR, EAR) includes information that is regulated for reasons of national security, foreign policy, anti-terrorism, or non-proliferation. The International […]

Noteworthy Canvas News

Looking ahead to new features and a current known issue in our Canvas system: Item Banks IssueProctorio Disable ExtensionsDiscussions Redesign […]

Keep Learning This Summer

Train All Summer Long

Continue your learning with OIT summer workshops! We offer live Zoom sessions and self-paced online training to meet your learning […]

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Focus on Atlas.ti Version 24

The University of Tennessee now offers a 20 simultaneous user license for Atlas.ti. Atlas.ti is a qualitative data analysis software that […]

Retiring soon? Access the OIT checklist.

Access to IT Services in Retirement

As you plan for retirement, we want to provide some information about how your affiliation and time of services affect […]

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Students: Prepare for Life after UT

Congratulations Grads!  With graduation just around the corner, you may be wondering what you will have access to (and for how […]

April 2024

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OIT Will Never Ask for Your Password or DUO

As finals approach, we see increased phishing scams targeting our students, faculty, and staff. If you receive any communication that requests sensitive information like like your password or duo log in code, please treat it with caution.  

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Upcoming Changes to Improve Cybersecurity 

The Office of Innovative Technologies is implementing new security measures to protect our campus computers and information. We are working […]

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Getting Ready for Finals: Online Testing Options

Are you planning on hosting your final exam online? It’s not too early to begin planning your testing strategy. Regardless […]

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Relax for Success: A Five-Video Series from LinkedIn Learning 

As we approach the end of the semester, it is important to remember self-care to keep yourself healthy, organized, and […]

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Students: Top 8 Tech-Checks to Test before Finals

Finals are just around the corner. As you think about the end of the semester, consider using this checklist to […]

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Get Your Clicker Points

Don’t Lose out on Valuable Clickers Grades and Extra Points

Most instructors have a deadline of two weeks after the start of classes for students to register their clickers. Some […]

Introducing Microsoft 365 Copilot

Coming soon to your UT Microsoft 365 applications, Microsoft dubs Copilot, your personal AI assistant for work. Copilot combines large […]

Zoom Updates

Quarterly Zoom Desktop App Update

Zoom has announced May 4 as the next update. Perform updates to ensure you have the best online classroom and meeting experience.

When To Use Your NetID, and When to Use Your Full Email Address

At UT Knoxville, we provide many services to faculty, staff, and students that require one to log in or “authenticate.” […]

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ChemDraw Professional Suite 23.0

ChemDraw Professional from Revvity Signals is a comprehensive scientifically intelligent drawing tool for chemists and biologists to create publication-ready drawings […]

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Getting Ready for Finals: Ideas and Options

Review our compiled list of assessment ideas and planning resources as you near the end-of-semester finals. ADDITIONAL RESOURCES OIT Website: […]

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Image of a student wearing a cap and gown with a video camera recording the event.

Commencement Webcast Requests? Don’t Delay, Submit Today!

Does your department or college have an upcoming commencement ceremony that they’d like to share with a virtual audience? OIT […]

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Have Training Needs? 

OIT can develop customized training modules by partnering with you on the design and development process. Bring your expectations and […]

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Secure Data Types--FERPA

Do You Collect FERPA Data in Your Research?

The Family Educational Rights and Privacy Act (FERPA) is a federal law that protects the privacy of student education records containing information directly related […]

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Using Third-Party AI Tools for Meeting Summaries and Notetaking 

While we are eager to embrace AI to help us do our work, we should do so thoughtfully. OIT has […]

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Secure Data Types--PII

Do You Collect Any Personally Identifiable Information in Your Research? 

Personally Identifiable Information (PII) is any data that could potentially identify a specific individual. Any information that can be used […]

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Commencement Webcasting Requests

Commencement Webcast Requests? Don’t Delay, Submit Today!

Does your department or college have an upcoming end-of-year commencement ceremony that they’d like to share with a virtual audience? […]

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Students learning in a Supply Chain class.

A Show of Appreciation to UT Graduate Students

Balancing the demands of scholarly research while nurturing the educational progress of others demonstrates your commitment not just to your […]

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March 2024

Upcoming Changes OIT HelpDesk

OIT HelpDesk Closed for Spring Recess 

The OIT HelpDesk, including phone, chat, and walk-in support, will be closed on Friday, March 29, and Sunday, March 31, […]

Canvas Course Shells for Summer

Summer Canvas Course Shells Now Available

If you are ready to start your 2024 Mini-Term and Summer course development in Canvas, the course shells are ready!  […]

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Let's Tackle Digital Hoarding

From the CIO: The Rising Cost of Digital Hoarding

PART III: SPRING CLEANING. Kick-start your digital clean-up by following these suggestions to help evaluate and decide which files to delete:

Secure Data Types -- Controlled Unclassified Information

Do You Collect Any Controlled Unclassified Information (CUI) in Your Research? 

Controlled Unclassified Information (CUI) was established by Executive Order 13556 (2010) and is government-created or owned information that requires safeguarding or dissemination […]

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Helpful Hints for Summer Course Prep

The spring semester’s end will be upon us before we know it, and you will soon have access to your […]

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LinkedIn Learning All the Time

LinkedIn Learning All the Time

Are you looking to increase your knowledge and skills in different disciplines? Or maybe you have a how–to question you […]

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Microsoft 365: Retool with More Apps

Have you discovered all the tools available to you within Microsoft 365? If you’ve only used Word, PowerPoint, and Excel, […]

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Successful Email Survey Delivery in Qualtrics

When sending email invitations to participate in a survey, a primary goal is preventing your emails from being marked as […]

Protecting Yourself from Phishing Scams: Students Beware!

Phishing scams that target students often exploit their desire for part-time jobs or internships. Scammers craft emails that look like legitimate job providers.

Mic/Nite talks by utk faculty, PK, powered by PechaKuchca, 20 images x 20 seconds

Hurry Up and RSVP for Mic/Nite on Wed, April 3!

RSVP by Monday, 4/1, and plan to attend on Wednesday. April 3, 2024. Note the new presentation start time at 6:10 pm.

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Research Proposal Development Support from HPSC

OIT High Performance & Scientific Computing (HPSC) provides research computing resources and services to the University community, including: ISAAC is […]

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February 2024

OIT Customer Satisfaction Survey Graphic

Tell Us How We’re Doing

Last year, the Office of Innovative Technologies launched several new initiatives, and we continue to take a fresh look at […]

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Update RingCentral by February 22, 2024

RingCentral recently announced minimum version requirements for anyone using the desktop client. This new policy will take effect on February 22, […]

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911 and Your Campus Phone

As the campus transitions to using RingCentral’s cloud-based telephone service, we would like to emphasize the importance of the 911 […]

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Stay Up to Date with OIT News

“Oh, why didn’t I know that would affect my upcoming exam?” “Wow, we have access to so much available research […]

Use Eduroam for Secure Wi-Fi

The Office of Innovative Technologies recommends connecting to eduroam, the university’s secure Wi-Fi network, for faster and more secure access to Wi-Fi! […]

Good Bye Google Photos

Changes to Google Photos

Effective February 27, 2024, the Office of Innovative Technologies will no longer provide access to Google Photos for new accounts […]

Technology We LOVE at OIT

Happy Valentine’s Day from OIT

For Valentine’s Day, we asked some of our team members to share the tech tools and features they LOVE. And […]

Inaugural Innovative Technology Symposium

Highlights from the State of OIT

Thank you to everyone for such an exciting inaugural symposium. The energy, excitement, conversations, sessions, and attendance were a testament […]

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UT Verse, graphic depicts a text chat screen with hands holding a mobile device.

UT-Verse: New Features Now Available

OIT is excited to announce upgrades to UT Verse, including Chat GPT-4. UT Verse is UT’s generative AI chat where […]

Explore the Benefits of LinkedIn Learning

LinkedIn Learning Resource 

LinkedIn Learning is a valuable online video training platform for faculty, staff, and students. Available at any time from any […]

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Using Bots in Online Courses

Bots in Online Courses

We’d like to share a few considerations regarding the use of bots and online courses. A bot is a computer […]

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On-Demand ISAAC Training

ISAAC Training Available On-Demand

Do you want to learn more about ISAAC or need to know how to access Open OnDemand or run jobs?  […]

Spring workshops

Register for OIT Spring 2024 Training

OIT offers a variety of workshops throughout the semester to get you up and going with the technology you need […]

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January 2024

Available software: image of a laptop and keyboard

Software for Faculty, Staff, and Students

UT maintains contracts with many software providers to provide faculty, staff, and students access to these school, work, and academic […]

Zoom Updates

Quarterly Zoom Desktop App Update

As a reminder, Zoom requires quarterly updates for all desktops, laptops, and mobile users. This policy will ensure you have the best online classroom and meeting experience with […]

Acceptable Use of OIT Research Software

The University of Tennessee provides access to many types of centrally funded research software. Centrally funded software is available only […]

New Teams, image depicts the Microsoft Teams logo.

Microsoft Teams: The New Microsoft Teams is Rolling Out 

Microsoft Teams has recently undergone a major overhaul, with the new version being faster, simpler, and more flexible than ever […]

New Vols!

Just-for-Students Tech Primer

Students, get to know the learning tools and resources available to you in one convenient location. The information on this […]

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Panopto, Create button

Record, Edit, and Host Videos with Panopto

Panopto is UT Knoxville’s cloud-based video service that allows you to record, share, review, and edit video captures from your […]

Upcoming Teams Events, Spring 2024, Image depicts the Microsoft Teams logo and squares with various people smiling

Microsoft Teams: Teams Unleashed 2024

Looking to learn more about Teams this Spring? You are in luck! Your OIT Training Team has been working over […]

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Begin 2024 with the New Microsoft Teams

Be on the lookout for an invitation to try the New Microsoft Teams.  The rollout of Microsoft’s latest Teams version […]

Spring HPSC Workshops

HPSC Workshops for Spring 2024

OIT High Performance and Scientific Computing group is hosting a workshop series this semester focusing on the Linux environment of […]

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Point Solutions

PointSolutions is Now available for Your Canvas Course’s Navigation Menu!

With the recent PointSolutions updates, a Canvas course navigation link is now available to you and your students, allowing easy […]

Icons of instructor, camera, chat

Onboarding New Faculty, Instructional Staff, or GTAs?

Share This Website OIT has specific help for Faculty, Instructional Staff, and GTAs. Make sure all your new folks check […]

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Protecting Your Research Data: Data Types, Software Tools, and Products

Researcher’s Guide to Sensitive Information

Learn to protect your research by visiting the Guide to Sensitive Information in Research website.

Teams Tip of the Week.

Microsoft Teams Tip of the Week: Fall 2023

Faculty, staff, and students can access Microsoft Teams with your UT Microsoft 365 account. With Teams, you can chat, video […]

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Are You Ready for Spring? Image depicts a checklist on a computer screen

Start of Semester Checklist for Your Students

Let’s help students prepare for the new year by sharing this list of ways to connect, communicate, and collaborate with faculty, […]

Upcoming Teams Events, Spring 2024, Image depicts the Microsoft Teams logo and squares with various people smiling

Upcoming Microsoft Teams Spring 2024 Events

Mark Your Calendar! Weekly Tips and Tricks for Using Microsoft Teams Sessions return Thursday, February 1 Sessions are held on Teams […]

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What’s New in Mplus 8.10

Version 8.10 of Mplus is now available on the OIT Windows Terminal Server Apps@UT. Mplus analyzes Structural Equations Models (SEM) that […]

Secure Data Types - PHI

Do You Collect Any Protected Health Information in Your Research?

Protected Health Information (PHI) is regulated by the Health Insurance Portability and Accountability Act (HIPAA). PHI is any information in […]

Prepare for Spring

Spring Semester Start-Up Checklist 

Schedule a Technology-Enhanced Classroom Consult  Get confident in your new classroom and request a 1-on-1 technology consultation. Log into office365.utk.com […]

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Upcoming Changes OIT HelpDesk

OIT HelpDesk Closed for Martin Luther King, Jr. Day

The OIT HelpDesk will be closed on Monday, January 15, in observance of the  Martin Luther King, Jr. Holiday and reopen […]

Zoom logo with airplane wings

Zoom Test Flights Available

Jan 18 or Jan 19 Sign in any time during open testing hours! Test Flights provide faculty and students an […]

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Looking for a New Year’s Resolution for 2024?

Ring in the New Year with Microsoft Teams Continuing the wave of enthusiasm and momentum garnered from the Microsoft Teams […]

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Finding Technology Around Campus

Did you know you can use University Campus Map to locate outdoor WiFi hotspots near your current location? That means […]

Checked Your Zoom Meeting Settings Lately?

With the new school year underway, we want to remind you of a few simple security settings and practices you […]

Student with head on laptop. Text says can't log into Zoom?

Use Your UT Account to Sign In to Zoom

If you are having trouble getting into a virtual class or meeting on Zoom, be sure to sign in with […]

Matt Williams Named Chief Information Security Officer

Matt Williams has been selected as the University of Tennessee, Knoxville’s chief information security officer, starting February 1, 2024. Williams […]

December 2023

HelpDesk Holiday Hours

Holiday Hours for OIT HelpDesk

The OIT HelpDesk will close for the winter break at 10:00 PM ET on Thursday, December 21, and reopen at […]

Before you sign off for the winter break...

Shutting Down, Signing Out, and Logging Off

We have a few reminders for you before you unplug for a well-deserved break.   Don’t forget to:  Create an email […]

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stay safe online

Be Safe Online Over While You are Away

While we may be taking a break from the classroom and the office over the next few weeks, the bad […]

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Take Your Learning On-the-Go

Learning is an everyday task that helps us acquire new skills, expand our knowledge, and improve our performance. Why not […]

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Join Us for the Inaugural Innovative Technologies Symposium 

January 30, 2024  The Inaugural UT Innovative Technologies Symposium invites you to attend this exciting event that will pull together […]

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OIT Training Available in Canvas Catalog

Take your training along on your holiday travel! OIT’s Online Self-Paced Workshops are available Canvas Catalog, UT Knoxville’s outreach learning […]

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Inaugural UT IT Symposium: Engage, Enlighten, Enjoy  

The Application for Proposals is open now!   We invite you to share with others at UT what excites you, […]

mac OS Sanomoa, wait before you update

macOS Sonoma: Wait Before You Update

Interim Fix Available for SPSS and macOS 14.0 (Sonoma) UPDATE: On September 26th Apple released macOS 14.0 (Sonoma). If you choose […]

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Get Confident in Your New Classroom: Request a 1-on-1 Consultation

Sign up for a consultation: January 10 – January 19. Practice makes perfect. Part of appearing perfect that first day […]

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Point Solutions

PointSolutions Update in December 

PointSolutions will be updated on December 20 and 21. Please do not use the PointSolutions desktop or web applications during […]

Submit your requests today!

Digitizing Movies for Use in Course Instruction 

During a recent audit of Digital Media Services (DMS) processes, the Office of Innovative Technologies (OIT) and UT Libraries determined […]

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Video Files, includes logos from YouTube, Canvas, and Panopto

Video Files in Canvas Course Sites 

As you prepare your Spring 2024 Canvas course sites, we recommend that you do not upload video files directly to […]

November 2023

Getting ready for finals. Image of a student studying.

Getting Ready for Finals: Online Testing Options

Are you planning on hosting your final exam online? It’s not too early to begin planning your testing strategy. Regardless […]

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New Students Get Outlook Email

The Office of Innovative Technologies is announcing changes to Microsoft 365 and Google Workspace for Education, the enterprise communication and […]

Commercial MATLAB License Available in Secure Enclave

Researchers can now use MATLAB for commercial projects in the ISAAC Secure Enclave. The commercial license is for MATLAB R2023a […]

OIT Printing & Lab services

Student Services: Labs and Printing for Finals 

OIT Computer Lab Services offer a stable and reliable environment for students to complete their academic assignments. Our service includes […]

Image J logos

Featured Software: ImageJ Version 1.54

ImageJ is a Java-based image analysis program extensively used in various scientific research fields. It can be installed on any computer […]

Plan to Attend Fall Mic/Nite

Don’t miss this unique opportunity to hear mini-lectures from 11 of our faculty scholars on a variety of disciplines and […]

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Adobe Creative Cloud Logo, text, Cloud storage changes.

Upcoming Change to Adobe Creative Cloud Storage

Adobe is modernizing the Creative Cloud storage experience and will discontinue Creative Cloud synced files in 2024 for Creative Cloud […]

Secure Enclave

What is Secure Enclave, and What Can Researchers Do with It? 

Secure Enclave supports research with Protected Health Information and Controlled Unclassified Information which have specific security requirements specified by federal […]

Proctorio

Best Practices for Using Proctorio in Face-to-Face Classes

Proctorio is UTK’s current proctoring tool for exams delivered via the Canvas Quiz tool. While Proctorio is primarily intended for […]

Canvas Course Shell for Spring 24

Winter Mini-Term and Spring 2024 Canvas Course Availability

Winter Mini-Term 2024 and Spring 2024 Canvas course shells were created on November 3. Please be sure you are assigned […]

Clicker Registration

Clicker Registration — Are your students seeing red? It’s not too late to register!

Most faculty allow students a two-week grace period for registering their clicker device; however, many students forget to complete this […]

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October 2023

New AI on ISAAC

New AI Tennessee Initiative Resources Available on ISAAC Cluster

High-performance computing resources for AI Tennessee Initiative projects are available on the ISAAC Next Generation cluster (ISAAC NG). These resources […]

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New Learning Library, with an illustration showing items on a large shelf.

New Information Security Learning Library 

We have been sharing weekly security articles with the campus since 2010. That’s approximately 500 security messages to help keep […]

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Update – Zoom AI Companion

Zoom recently announced the release of its new AI Companion. Zoom’s AI Companion can analyze a Zoom cloud recording and add searchable chapters, assist in creating […]

Zoom Updates

Quarterly Zoom Desktop App Update

Required updates on 11/4/2023 If you missed the previous announcements, the Zoom Quarterly Software Lifecycle Policy has been implemented. View […]

911, caduceus and image of someone dialing a phone.

911 and Your Campus Phone

As the campus transitions to using RingCentral’s cloud-based telephone service, we would like to emphasize the importance of the 911 […]

Beware of Phishing Text

Beware of Phishing Texts

As we observe October Security Awareness month, OIT has recently seen a rise in phishing sent via text messaging targeting our […]

DMS Updates

Digitizing Movies for Use in Course Instruction

During a recent audit of Digital Media Services (DMS) processes, the Office of Innovative Technologies (OIT) and UT Libraries determined […]

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AI in Higher Ed Symposium, icon of a video player button

Did You Miss the AI in Higher Ed Symposium?

Session Recordings are Now Available The AI symposium brought together educators, students, researchers, administrators, and industry experts to delve into […]

Verizon Cellular Options Activated for More Locations on Campus

In July 2023, the University of Tennessee, Knoxville, and Mobile Communications of America Inc. (MCA) commissioned five areas of campus […]

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    Turnitin logo; text: new similarity report

    New Turnitin Similarity Report

    On October 18, Turnitin launches its updated Similarity Report. Turnitin Similarity is UT, Knoxville’s supported similarity checker tool for files […]

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      Microsoft Teams

      Microsoft Teams: Security Best Practices 

      Manage Team Membership Keeping your Microsoft Team membership up to date is essential as team members come and go. Updating […]

      Understanding NVivo’s Functionality in Qualitative Research

      NVivo is a powerful software tool designed to assist in managing, organizing, and analyzing qualitative data. While it might initially […]

      Zoom Security Precautions

      Zoom-bombing is a term for when individuals “gate-crash” Zoom meetings. These uninvited guests could share their screens, make disturbing posts […]

      Image showing 3 documents with labels: Plan A with Canvas logo; Plan B with email icon; and Plan C.

      Course Backup Planning

      The best-laid plans all have a backup. Ensure you have the most vital course information saved as a backup to […]

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      Top Five Tips, shows a classroom with an intructor and students with a lock overlaid on the image.

      Top 5 Tips to Stay Secure in Classrooms

      Staying secure in your classroom keeps you and your students’ data safe while ensuring your classroom technology runs more smoothly. […]

      Related:

      Protecting Your Research Data: Data Types, Software Tools, and Products

      Researcher’s Guide to Sensitive Information

      OIT High Performance & Scientific Computing, OIT Research Computing Support, and the Office of Research, Innovation, & Economic Development have […]

      Security Training, icon in the center with a checkmark, and varios icons - lock, system, clock, people

      Security Training Picks from OIT

      Explore the following security-related courses, videos, and tutorials available to you in LinkedIn Learning, K@TE, and the Zoom Learning Center:  […]

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      Microsoft 365 Email Encryption

      Send Encrypted Email with Microsoft

      Any university email that contains the following protected or sensitive information must be encrypted: Using Microsoft to encrypt emails You […]

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      September 2023

      A cyber security guide for higher ed. Graphic depicts the National Cybersecurity awareness logo alongside security locks and hands typing on a laptop.

      A Cyber Security Guide for Higher Ed

      What Students, Faculty, and Staff Need to Know October is a special month for online safety, especially for those of […]

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      Secure Enclave, HPSC, icon of connected servers

      What Can Researchers Do with Secure Enclave?

      Secure Enclave supports research with Protected Health Information and Controlled Unclassified Information which have specific security requirements specified by federal […]

      Update to the OIT HelpDesk Phone Queues

      As part of the ongoing effort to provide better support to the university community, the OIT HelpDesk is updating its […]

      UT Academic Artificial Intelligence Symposium Call for Entries

      AI in Higher Ed: Transforming the Teaching and Learning Experience

      Save the Date: Friday, September 22, 2023 Plan to attend and participate in the conversations at the AI in Higher […]

      UT Verse, graphic depicts a text chat screen with hands holding a mobile device.

      Introducing UT Verse: A ChatGPT and AI Sandbox for Campus 

      OIT is excited to share some news that will significantly impact how we approach innovation and collaboration on our campus. […]

      Microsoft Teams logo and person with laptop

      Microsoft Teams for Work – New Resources

      Communication. Collaboration. Organization. An all-in-one tool that can do it all and more – Microsoft Teams.  Our work environments and […]

      Are you connected to Wi-Fi?

      Get the Best UTK Wi-Fi Connection on Campus

      Connect to eduroam Access UT’s most secure wireless connection by choosing the eduroam network as your primary wireless network while […]

      Mac OS - security shield

      Antivirus for Macs: Microsoft Defender

      In addition to all the great offerings included with your Microsoft license, Microsoft Defender is one of them. If you […]

      Students in the Commons on laptops. Serurity shield and lock icon

      Rise in Security Risk

      The UTK and UT System Administration cybersecurity teams have seen a recent uptick in attempts and threats to our organization. […]

      Report Phishing to OIT

      Report Suspicious Emails to OIT

      Cybercriminals know the best strategies for gaining access to the university’s sensitive data. There are several tricks to spotting a […]

      Research Support, image of a hand plotting points on a chart.

      Research Computing Support for Faculty, Staff, and Students

      Are you a researcher and need help performing statistical analysis, analyzing data, or creating survey questions? OIT offers customized assistance […]

      Updates to Classrooms.utk.edu, images of present screen, laptop

      Visit the Enhanced classrooms.utk.edu Resource

      We’ve heard your suggestions and made several enhancements to our classroom technology resource webpage. Visit classrooms.utk.edu to find additional and […]

      UTK Annual Compliance Training

      On September 12, 2023, K@TE will send eligible employees an email listing their required courses for the Clery Act, Code […]

      Classroom Training

      OIT Can Schedule Class Lecture Recordings for You in Select Large Lecture Halls

      Are you teaching in one of these large lecture halls and would like to have your class recordings automatically scheduled? […]

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      Mathematica, software logo

      Featured Research Software: Mathematica

      Mathematica is available for download for all UTK, UTS, and UTHSC students, faculty, and staff from the University of Tennessee […]

      Brush up on Clickers PointSolutions workshops, Clickers

      PointSolutions Virtual Workshops

      Are you new to clickers this semester or just need a refresher on how to set up clickers for your […]

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      What Is High-Performance Computing?

      High-performance computing (HPC) generally refers to the practice of aggregating computing power in a way that delivers much higher performance […]

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      BlueSky Statistics, logo on blue background

      OIT to Begin Supporting BlueSky Statistics

      OIT now supports BlueSky Statistics, an open-source alternative to SPSS and R Studio. BlueSky Statistics provides researchers with a point-and-click […]

      Resume Revamp

      Resume Revamp: Learn the Secrets of Word and the ATS Systems 

      The Center for Career Development and Academic Exploration and the Office of Innovative Technologies have teamed up for a virtual […]

      Related:

        Available software: image of a laptop and keyboard

        Software for Faculty, Staff, and Students

        UT maintains contracts with many software providers to provide faculty, staff, and students access to these school, work, and academic […]

        August 2023

        ISAAC Workshop Series

        Fall 2023 HPSC Workshops

        OIT High Performance & Scientific Computing will host a workshop series this semester. These sessions aim to train new users […]

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        Microsoft Teams Event

        Microsoft Teams Event! Coming to Campus September 12

        We are pleased to announce a special on-campus Microsoft Teams Event on Tuesday, September 12.  The presenters who represent Microsoft, […]

        Upcoming Changes OIT HelpDesk

        OIT HelpDesk Closed for Labor Day

        The OIT HelpDesk will be closed on Monday, September 4, for Labor Day. While the university is closed, OIT will continue […]

        Download the Tennessee App Today!

        With another busy fall semester starting up, be sure you have everything at your fingertips. Use the Tennessee app to […]

        Canvas Training for Students 

        This new, self-paced, asynchronous workshop was designed to help UT students learn about Canvas and gain comfort within this learning […]

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        Ready for fall?

        Start of Semester Last-Minute Checklist 

        In case you have been away for the summer, we have created a quick checklist to ensure your technology is […]

        Zoom logo with airplane wings

        Attend a Zoom Test Flight

        Aug 21 or Aug 22Sign in any time during open testing hours! Test Flights provide faculty and students an opportunity […]

        Kahoot! interactive learning games

        Kahoot Training and Pilot for UTK Faculty

        Kahoot allows you to create, share, and play interactive games with your students in face-to-face, online, or asynchronous online classes. […]

        Clicker Drop-In Help

        Clicker Support for Instructors and Students

        Are you new to Clickers this semester? Do you need a refresher setting up Clickers for your course? As you […]

        Submit your requests today!

        Don’t Delay! Submit Your Requests Today!

        Do you plan on showing films in your class next semester? Do you need part of a book scanned, too? […]

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        UT Academic Artificial Intelligence Symposium Call for Entries

        AI in Higher Ed: Transforming the Teaching and Learning Experience – Call for Entries

        The Office of the Provost, OIT High Performance & Scientific Computing, and the College of Emerging and Collaborative Studies will […]

        Adobe logo with icons

        Adobe Software Renewals

        Renew your Adobe subscription for Creative Cloud and Captivate before August 31, 2023, to prevent an interruption of service. How […]

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        How to Request Help from OIT

        Whether you need assistance with Duo, UT email, network, software, hardware, or anything else related to using your technology, reach out […]

        Zoom Updates

        Important Reminder: Update Your Zoom Desktop App #2

        If you missed the previous announcements, the Zoom Quarterly Software Lifecycle Policy has been implemented. August 5th was the most […]

        July 2023

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        Call For Presentations: Bioinformatics Research Computing Symposium

        The Office of Innovative Technologies (OIT) High Performance & Scientific Computing (HPSC) group will host a 2023 Bioinformatics Computing Symposium […]

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          You can help your new hires obtain timely access to IT resources by completing the IRIS Transaction: ZPHRRECORD000 – Record […]

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          Record, Edit, and Host Videos with Panopto

          Panopto is UT Knoxville’s cloud-based video service that allows you to record, share, review, and edit video captures from your […]

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          Have you ever wondered why some faculty in your department have access to Microsoft Office and others don’t?  Microsoft licensing […]

          Sign In Changes for UT MATLAB Users

          MathWorks recently changed how students, faculty, and staff log into MathWorks to download the MATLAB software. Starting in July, all […]

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          Resources for New Students

          The Office of Innovative Technologies (OIT) can answer your questions about passwords, Duo (two-factor), email accounts, software, wired and wireless […]

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          Test Drive UDL with Dr. Bob

          Our OIT Faculty Fellow, Professor Bob DuBois (a.k.a, Dr. Bob), continues advocating for universal design for learning (UDL) principles in […]

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          June 2023

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          Request OIT Instructional Technology Help

          Instructional technology offers numerous benefits to the education process, including creating engaging and effective learning experiences, better access to information, […]

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          Panopto Update Required for Macs

          On July 20, 2023, Panopto will require Panopto for Mac clients to upgrade their Panopto app to version 13.0.0. Panopto […]

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          Have you planned your summer professional development goals yet? As educators, we understand the importance of continuous learning to enhance […]

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          Campus Resource for ChatGPT

          Not sure what ChatGPT is or why Artificial Intelligence (AI) may be significant to you? Then check out the Emergence […]

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          AI Update for UT Knoxville

          The need for Artificial Intelligence (AI) has continued to grow on our campus and throughout Higher Education institutions worldwide. The […]

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          Whether you are new to UT or have changed roles, OIT has resources for our new faculty, staff, and students […]

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          We’ve had some great discussions and feedback from our May workshop attendees. Let’s keep the conversations and discovery going with […]

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          UT WIRELESS NETWORKS: What are they, and which one is best for you?

          If you haven’t thought about the wireless network you connect to on campus, you should. OIT provides two different Wi-Fi networks […]

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          Fall Canvas Course Shells Now Available

          If you are ready to start your 2023 Fall course development in Canvas, the course shells are ready!  Instructor Resources: Canvas Semester Start Checklist Structure Your […]

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          Engaging Students in Canvas Using Course Analytics

          This article provides a short guide on how instructors can engage their students while using Canvas for teaching and learning. […]

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          Does your office support and interact with students during Orientation? Are you an advisor fielding questions from new and transfer […]

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          Not Much Can Happen in Just Twenty Minutes, Right?

          Research (Benjamin, 2002; Bunce, Flens, & Neiles, 2010; Burns, 1985) suggests that the span of students’ attention can rapidly dwindle […]

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          As you prepare your courses to teach this Fall semester, whether on campus, online, or both, these three tips for […]

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          What’s new in WordStat versions 2022 and 2023

          WordStat by Provalis Research is an easy-to-use and flexible content analysis package that allows the extraction and analysis of information […]

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          Join Us Online for Summer 2023 Zoom Test Flights 

          Test Flights provide faculty and students an opportunity to join an online meeting and test the communication tools available to […]

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          Traditional dry-erase whiteboards can be a simple and effective way to amplify your instruction. However, dry-erase markers tend to dry […]

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          Instructors who use Turnitin for text matching their students’ work submitted through Online@UT (Canvas) may also be interested in a […]

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          Are you teaching in a new classroom this summer and need help with the technology? Use the classrooms.utk.edu website. You’ll find […]

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          May 2023

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          Good news for HPSC ISAAC Next Generation researchers: Did you know that OIT has a subscription to Globus for the […]

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          The OIT HelpDesk will be closed on May 20 for Memorial Day. While the university is closed, we will continue […]

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          1. SAFE SURFING WHILE TRAVELING Top Travel Tech Tips While we may be taking a break from school (and work) […]

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          Attend the Artificial Intelligence Research Computing Symposium

          The Office of Innovative Technologies High Performance & Scientific Computing (HPSC) group, in partnership with the Office of Research, Innovation, […]

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          Classify Your Devices Annually

          The Network Classification system is back online! This system helps UT maintain accurate records of the information stored, viewed, or […]

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          Esri Academy Training Available

          If you are looking for Geographic Information Systems (GIS) training, Esri has many e-Learning resources to supplement your on-campus GIS […]

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          HPSC: ABAQUS Available for ISAAC

          A commercial license for ABAQUS, a computer-aided engineering suite based upon finite element analysis (FEA), is available through UT with […]

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          Students: Check Your Tech Before Finals

          Finals are just around the corner. As you think about the end of the semester, consider using this checklist to […]

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          As the semester comes to a close, consider the following helpful tips for your Canvas course sites. All tips are […]

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          What’s New in Online@UT (Canvas)

          Look for these new features coming to Online@UT (Canvas) this summer: Canvas Assignments: Submit on Behalf of Student Available on […]

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          We offer live Zoom sessions and self-paced online training to meet your learning needs. Keep learning throughout May, June, and […]

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          New Resources for Researchers

          OIT High Performance & Scientific Computing, OIT Research Computing Support, and the Office of Research, Innovation, & Economic Development have […]

          April 2023

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          Canvas-Zoom Help Room Open

          We are online for you for the month of May: Join the live Zoom Room by clicking on the link […]

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          As the end of the fiscal year approaches, we wanted to remind you to check with OIT before buying or […]

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          Call For Presentations: Artificial Intelligence Research Computing Symposium

          The Office of Innovative Technologies High Performance & Scientific Computing (HPSC) group, in partnership with the Office of Research, Innovation, […]

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          We’re amazed every day by the great work of UT’s faculty, staff, and students – and as the University continues to […]

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          Disruption of Service from Echo360(PointSolutions)

          On Wednesday, April 12th, we were alerted to an unannounced system update within the PointSolutions interface. Echo360 enabled an update […]

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          Introduction to Turnitin | May 1 and May 16  Turnitin Similarity is UT Knoxville’s supported similarity checker and plagiarism detection […]

          Changes & Updates: Email Service for Staff Retirees and Alums

          Last fall, the University announced the decision to discontinue email services for staff retirees and alums. Our goal has always […]

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          Dan Harder has been selected to serve as the University of Tennessee, Knoxville’s chief academic technology officer and deputy chief […]

          March 2023

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          Classroom Technology Tips: Start a New Cynap Presentation

          At the start and end of each class, we recommend that you do a soft reboot of your Cynap. This […]

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          Chemdraw Professional Suite 22

          ChemDraw Professional from PerkinElmer is the complete scientifically intelligent drawing tool for chemists and biologists to create publication-ready drawings for […]

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          Featured Research Software: SAS 9.4 TS1M8 

          SAS is a statistical software suite developed by SAS Institute for data management, advanced analytics, data access, and data visualization. […]

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          It’s not too early to begin planning your end-of-semester course activities. Here are a few suggestions on Canvas tools, Gradebook […]

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          LinkedIn Learning is On the Air

          Are you are seeking a fun and engaging way to expand your knowledge and skills? Look no further than LinkedIn […]

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          OIT High Performance & Scientific Computing (HPSC) provides research computing resources and services to the University community, including: ISAAC is […]

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          In a recent Vol Update, the Office of Innovative Technologies reminded students using Gmail to check their spam folder to […]

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          Canvas Course Shells Now Available

          If you are ready to start your 2023 Mini-Term and Summer course development in Canvas, the course shells are ready!  […]

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          Faculty Present 20 slides, 20 seconds at Spring Mic/Nite

          You don’t want to miss this fun night!

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          Take LinkedIn Learning with You on Spring Break

          LinkedIn Learning has more than 15,000 videos and many audio-only trainings. During Spring Break, take time to watch videos on […]

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          OIT is pleased to offer many services for graduate students and those who serve them in their studies, including: Research Support […]

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          It’s the time of year when you clean out your garage and closets and toss out and donate items that […]

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          While we may be taking a break from school (and work) during Spring Break, the bad guys are hard at […]

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          Transition ArcMap Content by May 2023

          Esri has announced that ArcMap version 10.8.2 is the final update for the ArcMap software package. We recommend that ArcMap […]

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          OIT offers training development assistance to departments at the University of Tennessee, Knoxville.   Do you need help with…  Developing or […]

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          If you use PDFs in your course materials, be sure to convert them to a searchable format! It makes the […]

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          LinkedIn Learning and Microsoft continue to provide users with new opportunities to learn, grow, and expand their horizons. LinkedIn Learning […]

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          Classroom Technology Tips 

          Mac Not Playing Sound Over Classroom Speakers? Is your Mac connected with HDMI in the classroom no longer playing sound […]

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          New Zoom Feature — Sign Language Interpretation View 

          Zoom releases new features and fixes often, and we encourage users to keep Zoom up to date on their devices […]

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          Unicheck to Turnitin File Migration 

          Within Online@UT (Canvas), all student assignment files submitted using the Unicheck Plagiarism Detection and Prevention tool will be migrated to […]

          February 2023

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          OIT Customer Satisfaction Survey Now Open

          With the recent change in OIT leadership, we are taking a fresh look at the campus technology services available to […]

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          Improvements to the OIT Service Portal

          We are excited to announce that on March 1, help.utk.edu will receive a face-lift that includes the re-launch of an […]

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          OIT Training Available in Canvas Catalog 

          Exciting news! OIT Online Self-Paced Workshops have moved to Canvas Catalog, UT Knoxville’s outreach learning platform with its own Canvas […]

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            Exciting news! OIT Online Self-Paced Workshops have moved to Canvas Catalog, UT Knoxville’s outreach learning platform with its own Canvas […]

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            Use eduroam for the Best Experience in the Classroom

            Over the past several months, OIT has been improving the eduroam Wi-Fi network on campus to allow for faster speeds […]

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            Have You Tried Restarting?  It may sound like a joke, but restarting technology is frequently the best way to fix […]

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            “Oh, why didn’t I know that would affect my upcoming exam?” “Wow, we have access to so much available research […]

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            Important Zoom Software Update Required

            As previously reported, the Zoom Quarterly Software Lifecycle Policy has been implemented. This policy will assist all desktop, laptop, and […]

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            As the semester gets into full swing, OIT has you covered with workshops to help students with projects and class assignments.   […]

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            This year, are you eligible for a new computer from the Faculty/Staff Computer Upgrade Program (CUP)? Are you having trouble […]

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            Engage Your Face-to-Face & Online Students with Kahoot! 

            The 2023 Kahoot! Pilot for UTK Faculty is underway! OIT has secured a limited number of instructor licenses to gauge […]

            January 2023

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            Changes to T-Storage H: and I: Drives

            Watch for changes on 1/31 thru 2/7OIT will be moving T-Storage to a new storage service. During the move, access […]

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            In the Knowledge Base, you can find step-by-step instructions and detailed information on university-provided technology. Here are some of the […]

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            Spring 2023 HPSC Workshops

            OIT High Performance & Scientific Computing will host a workshop series this semester. These sessions aim to train new users […]

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            2023 Computer Upgrade Program

            The last date to order FY23 CUP equipment is March 13, 2023 The FY23 Computer Upgrade Program (CUP) is an […]

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            Get the Best UTK Wi-Fi Connection on Campus

            Connect to eduroam Access UT’s most secure wireless connection by choosing the eduroam network as your primary wireless network while […]

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            Onboarding New Faculty, Instructional Staff, or GTAs? Make Sure They Get This Website

            OIT has specific help for Faculty, Instructional Staff, and GTAs. Make sure all your new folks check out the Just […]

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            New Plagiarism Detection/Prevention Tool

            Starting this Spring semester, we will have a new plagiarism detection/prevention tool integrated within Online@UT (Canvas). After a recent bid […]

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            Listserv Changes

            In an effort to be more inclusive of all teaching tools offered by OIT, the Canvas listserv will be archived and a […]

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            What’s New in SPSS 29

            SPSS Statistics 29 introduces new statistical tests, new procedures, and functional enhancements that will improve everyday usability. Linear OLS alternatives […]

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            How to Create New Qualtrics Directories

            Qualtrics now uses Directories (formerly Contacts) to create mailing lists instead of Contacts. To access Directories, click on the Main […]

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            If you’ve recently gotten a new phone soon, here are some recommendations for a smoother experience setting up your new […]

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            OIT supports all things technology on campus. Whether you’ve just arrived on campus or beginning the new school year ready to take […]

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            Learn the Technology in Your Classroom

            As you prepare for the start of the semester, feel confident in how to use the technology in your classroom. […]

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            OIT is moving to a new Wi-Fi standard on January 4, 2023, to provide a better experience when connecting to […]

            December 2022

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            Faculty: Working on Your Course Sites Over the Break?   

            Check out these Online@UT (Canvas) resources:  Complete the online Canvas Training for Faculty at your own pace (requires NetID/Password).  Explore […]

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            Shutting Down, Signing Out, and Logging Off  

            We have a few reminders for you before you unplug for a well-deserved break.   Don’t forget to:  Create an Out […]

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            Holiday Hours for OIT Services in the Commons

            The OIT HelpDesk and Student Computer Support at Hodges Library will close at 5:00 PM on Friday, December 16, and […]

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            To make sure your exam administration is secure and successful, review the OIT Instructional Support documentation and tips to create […]

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            November 2022

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            macOS Ventura: Wait Before You Update 

            Apple has released its latest desktop operating system, macOS Ventura, also known as macOS 13.  Hmmm …, lucky 13?  As always, […]

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            New Zoom App for Chromebooks

            Do you attend your Zoom class via a Chromebook? We have some important app news to share.  Zoom has ended […]

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            Use QDA Miner’s mixed methods software package for analyzing a combination of qualitative and quantitative data. The new capabilities in […]

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            Online Forms with Workflow

            Have you been looking for a solution for an online form creation tool that routes through a custom workflow? OIT […]

            October 2022

            Renew Your tiny.utk.edu Web Links Annually

            Create, manage, assign owners, and delete old Tiny URLs in one convenient location. To maintain and clean up obsolete tiny […]

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            Be Cyber Smart, Recapping October Security Tips

            Ransomware can be scary, but you can outsmart cyber criminals. Back up your data and mitigate the threat of a […]

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            Collaboration Tools for Student Success

            Does your class meets in person or online and need to get together with classmates outside of class? OIT provides […]

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            As many of you know, we support a dual environment with Microsoft and Google for email, collaboration, file storage, and […]

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            New Google Quotas Coming Soon

            Google has implemented new storage limits for their higher education plans, and they have removed the unlimited option. Because of […]

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            Looking for Help with Your Research Project?

            Are you a researcher and need help creating survey questions or analyzing data? OIT offers customized assistance on advanced statistical […]

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            Universal Design for Learning: Deeper Conversations

            Sessions from 2-3 p.m. (ET) on 9/27, 10/25, & 11/15 Register for one or all of these sessions here. Our OIT Faculty Fellow, Dr. […]

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            Don’t miss this unique opportunity to hear mini-lectures from 10 of our faculty scholars on a variety of disciplines and […]

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            The Esri ArcGIS Training Catalog is a set of online learning and training resources covering the entire spectrum of the ArcGIS […]

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            OriginPro is a popular graphing and data analysis software that provides a comprehensive solution for scientists and engineers who need […]

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            Learn new skills and software packages with the help of OIT Training. Our hands-on, live Zoom workshops, self-paced online training, […]

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            Creating a Survey, But Not Sure Where to Start? 

            Are you using a publicly available survey tool, such as SurveyMonkey? Consider trying Qualtrics (OIT’s officially supported survey tool) for your next […]

            September 2022

            Need to Make Changes in Your UT WordPress Site?

            Whether or not you’re new to website maintenance, there is always a new hurdle to jump. If you’re running WordPress […]

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            Students Registered for Clickers but Not Seeing Their Grades?

            A frequent problem we see related to clicker usage in class is when students are registered and responding in class […]

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            LiveOnline@UT (Zoom) Updates & Reminders

            Live Transcript In all Zoom Meetings On Monday, September 26, OIT will enable live transcription for all meeting hosts, including […]

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            Expert Help Available for Latent Variable Models

            In statistics, latent variable models relate an unobservable variable or construct to a set of directly measured indicator variables. Through […]

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            Best Practices for Recording Your Face-to-Face Class

            Inform your students (multiple times if possible) that you will be recording your class for their later review. Add a […]

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            OIT Web Hosting Solutions: Which One is Right for You?

            OIT offers web hosting for students, staff, and faculty. Whether you need to set up a site for your department, […]

            Mark Your Calendar: Upgrade Coming to Network Registration system 

            On October 5 and 6, 2022, OIT will be switching to a new Network Registration system (NetReg). This change will […]

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            Upcoming Changes to Gmail Spam Filtering

            OIT is making some changes to increase Gmail security, which could result in more emails landing in your spam folder. […]

            August 2022

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            Special Sessions: Introduction to LinkedIn Learning

            How many times have you been stuck Googling a technology solution late at night or when you are alone? Do […]

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            OIT HelpDesk Closed for Labor Day

            The OIT HelpDesk will be closed on Monday, September 5 for Labor Day. While the university is closed, OIT will continue […]

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            OIT High Performance & Scientific Computing will host a workshop series this September. These sessions aim to train new users […]

            Supporting You

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            The OIT Client Service Portal (powered by TeamDynamix) is where UT Knoxville faculty, staff, and students submit requests for help […]

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            Over the summer, PointSolutions made several major changes that you need to know.  Update Your Software The TurningPoint app is now […]

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            Over the summer, several students have fallen victim to phishing scams. Collectively, they have lost thousands of dollars from some […]

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            The University’s contract with Malwarebytes expires this month. Effective August 17, 2022, the Office of Innovative Technologies recommends using Microsoft […]

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            After running the UTK Canvas Course Template through the new UDOIT accessibility checker, we discovered and fixed several accessibility issues […]

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            MATLAB Installation and Renewal—No Activation Code Needed

            MATLAB requires re-activation on a personal PC after July 31, 2022. MATLAB activation no longer requires using an activation code […]

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            Students: Get Help Setting Up Your Clickers

            Do you have a clicker or need to use your phone to give responses in class? Then stop by our virtual […]

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            Zoom will implement its new Software Lifecycle Policy on November 5th for all products and services. Users running a Zoom client older than […]

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            Akindi Importer Assists with Question Banks and Quizzes

            The Akindi Importer is available and supported as the newest addition to our assessment tool suite within Online@UT (Canvas). The Akindi Importer […]

            July 2022

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            Save the Date: -omics Symposium September 16, 2022

            Mark your calendar to attend the second annual -omics Symposium on Friday, September 16, 2022. Building on the community discussions from last […]

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            Bob DuBois, Senior Lecturer and Associate Director for Undergraduate Studies in the department of psychology and OIT Faculty Fellow, continues […]

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            Why settle for a simple Zoom call when OIT Webcasting services can help facilitate the live component of your event? […]

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            Online courses broaden our ability to reach a wide variety of students, but they can also serve as barriers when the students who need them are unable to access and use online materials we offer.

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            More Departments Moving to RingCentral 

            Due to the upcoming demolition of Dunford Hall, OIT will be transitioning several locations from the current campus telephone services […]

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            Akindi Importer Replacing Respondus 4.0 

            UT Knoxville’s license with Respondus 4.0, the tool used to import quiz questions into Canvas, ends on July 31, 2022. […]

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            Faculty and students expect high-quality, flexible online learning resources to help track and keep up with course work. As you […]

            Distributing Qualtrics Surveys: Anonymous Link vs. Qualtrics Mailer

            There are two primary methods of distributing Qualtrics surveys: the anonymous link and the Qualtrics mailer. The anonymous link (also […]

            Clickers: Mobile Response App vs. Physical Device

            “Clickers” is a generic term used to refer to a personal response system where an instructor can ask questions and […]

            June 2022

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            OIT WELLNESS WEDNESDAY TECH TIP: Essentials of Mindfulness and Compassion

            In a recent communication from the Chancellor, Dr. Plowman encouraged faculty and staff to take time this summer to recharge […]

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            High Performance Software: Know What’s Available?

            OIT’s High Performance & Scientific Computing group (HPSC) manages and supports a variety of licensed software on ISAAC clusters in […]

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            If you have a passion for technology and looking for a job this semester, you’ve come to the right place! […]

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            On Saturday, June 25, Panopto will experience a brief downtime beginning at 9:00pm EST and running until 12:00am EST. During […]

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            OIT WELLNESS WEDNESDAYS TECH TIP: Use Email to Limit Distractions

            In support of the Chancellor’s wellness initiatives this summer, we’ll be sharing some tips to help disconnect from technology. Chancellor […]

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            Suppose your department recently created a new account with a third-party email tool, such as Emma, Constant Contact, or MailChimp, […]

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            Two-Factor Authentication Coming to Public Lamp

            On June 15, 2022, OIT will require two-factor authentication (2FA) to access the OIT Public LAMP environment (linux.oit.utk.edu). Once required, […]

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            OIT WELLNESS WEDNESDAYS TECH TIP: Scheduled Email Delivery 

            In support of the Chancellor’s wellness initiatives this summer, we’ll be sharing some tips to help you disconnect from technology. […]

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            Stata is a general-purpose software package for statistics, data management, and graphics. The recently updated Stata 17 provides 29 additional […]

            Zoom Like a Pro with On-Demand Training

            The Zoom Learning Center (ZLC) offers a growing list of on-demand courses, live training, and short videos designed to support just what […]

            Do You Need Help Linking or Embedding Panopto Video into Canvas?

            Hopefully, you are familiar with Panopto, UTK’s lecture capture platform that houses lecture recordings, digitized films for coursework, and other […]

            Curate a Custom Video Collection for Your Students or Staff

            Have you heard of the LinkedIn Learning Curator role? When you request a Curator role, you will have the ability […]

            ISAAC Open Legacy Cluster Transitions to SLURM

            OIT High Performance & Scientific Computing will decommission the Torque/Moab job scheduler and workload manager on the ISAAC Open Legacy […]

            May 2022

            Microsoft Mondays Continue Thru June

            Discover more about Microsoft 365 each Monday over Zoom, beginning at 9:00 am through June. Learn about available applications and […]

            Changes to the on-campus SMTP service

            If you are sending email through a server, copier, or UPS, or with an app or service using the on-campus SMTP […]

            Microsoft 365 Email Encryption

            Using Microsoft 365 email encryption

            Microsoft is changing the functionality when you use encrypt in the subject of your emails to secure your messages sent […]

            What’s New in Online@UT (Canvas)

            On Wednesday, May 18th, the VitalSource Bookshelf link will be renamed to VolBooks Course Materials (VitalSource) and will link to all digital materials for […]

            April 2022

            Upcoming Changes OIT HelpDesk

            Upcoming Changes to the OIT HelpDesk

            The OIT HelpDesk has some exciting news to share! Starting in June, you’ll notice a difference when you call us.   […]

            Update Your Skills This Summer 

            Summer is just around the corner. Use that time to brush up on your technology skills, including: Canvas SAS, Python, […]

            Nearly There: Get Ready for Finals 

            Finals are just around the corner. As you think about the end of the semester, consider this checklist to help […]

            Related:

            Applying SPSS Fix Packs 

            SPSS occasionally releases software updates which they refer to as Fix Packs. These Fix Packs repair reported problems with the […]

            Using ArcGIS StoryMaps

            In addition to getting people from one place to another, maps can convey important contextual information and provide a unique […]

            Turning Technologies – Now Part of Echo360 

            The University of Tennessee’s campus-supported classroom polling system is now Echo360. What does this mean for instructors and students? While […]

            Check With Us Before You Buy

            As the end of the fiscal year approaches, we wanted to remind you to check with OIT before you buy […]

            Infrastructure for Scientific Applications and Advanced Computing (ISAAC) 

            New resources have been added to the ISAAC Next Generation (ISAAC-NG) cluster for use by all of the University of […]

            UT Symposium 2022 – OneUT: Making an Impact

            The UT Symposium is a virtual, two-day event with sessions on April 7 and April 21, 2022. The symposium will bring […]

            Related:

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            Get up to speed on Universal Design for Learning (UDL) 

            Bob DuBois, the OIT 2021-22 Faculty Fellow for Universal Design for Learning (UDL), is offering an introductory review of UDL […]

            March 2022

            Tell Your Story with Adobe Premiere Rush

            In episode 15 of our Technology Connections vodcast, you can learn about how to tell your story with Adobe Premiere […]

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            ChemDraw Professional Suite 21

            PerkinElmer’s ChemDraw Professional provides scientists with an up-to-date collection of scientifically intelligent tools and an industry standard structure drawing suite […]

            Spring Cleaning 

            It’s the time of year when you clean out your garage and closets and toss out and donate items that […]

            Canvas Catalog and Logo

            Discover Canvas Catalog

            Canvas Catalog is an outreach platform for non-credit/non-degree instructional purposes. Colleges or units may use Catalog to offer professional development, […]

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            UDL, Universal Design for Learning

            UDL Meets Diversity, Equity & Inclusion

            Universal Design for Learning (UDL) has always been about making your instruction inclusive and accessible to a diverse population of […]

            Let OIT Give You an Assist with Your Stats

            Did you know Free Throw percentages vary between NCAA men’s and NCAA women’s teams? Team statistics play a big role […]

            OIT Training Gives You a Slam Dunk on New Skills

            In March, join OIT via Zoom for workshops that will help you with Canvas, Zoom, and creativity and collaboration.  Canvas […]

            Reminder: QuestionPro License Expires May 31, 2022

            Qualtrics is now the OIT-recommended tool for web surveys. Access to QuestionPro will end on May 31, 2022. 

            Qualtrics Surveys

            Qualtrics Recommended for Web Surveys

            With the announcement of the new five-year agreement, its enhanced flexibility, and advanced features, Qualtrics is now the OIT recommended tool for […]

            Related:

            February 2022

            Adobe Spark is Now Adobe Creative Cloud Express

            Adobe Spark has had a name change; it’s now Adobe Creative Cloud Express! Creative Cloud Express is a web and […]

            On-Demand ISAAC Training

            ISAAC Training Available On-Demand

            Do you want to learn more about ISAAC or need to know how to access Open OnDemand or run jobs?  […]

            Related:

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            Happy Valentine’s Day from OIT

            For Valentine’s Day, we asked some of our team members to share the tech tools and features they LOVE. And […]

            Take Control of Your Learning Resources

            If you find yourself looking for quality video tutorials to help with a class project, look no further. LinkedIn Learning […]

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            Starting Strong with Powerful Study Skills

            The beginning of the semester offers you a fresh start and the opportunity to hone your personal talents and proficiency […]

            Related:

            OIT Training

            Take a Short Break to Learn Something New

            With learning tools all around campus, from the many libraries, departments, and the internet, opportunities are endless for improving instruction, […]

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            Support for Your Research

            Are you a researcher and need help creating survey questions or analyzing data? OIT offers customized assistance to faculty, graduate […]

            Prep Your Students for Presentations

            Students need help learning how to present – it doesn’t come naturally! Use OIT to help your students prepare for […]

            January 2022

            Apple and Android Devices Connecting to Wi-Fi

            Are you back on campus and having trouble connecting to Wi-Fi? Apple and Android devices offer a privacy feature that randomizes your […]

            AT&T 5G Now In More Buildings On Campus

            In January 2022, the University of Tennessee, Knoxville, and Mobile Communications of America Inc. (MCA) activated AT&T 5G cellular service […]

            The FY22 Computer Upgrade Program is Now Underway

            About the Computer Upgrade Program The Computer Upgrade Program (CUP) is a centrally funded program designed to upgrade the computer […]

            Ordering Computer Equipment Just Got Easier

            Faculty and staff can now use the UT Marketplace to order desktops, laptops, monitors, computer accessories, office supplies, and more.  […]

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            Mark Your Calendar: Zoom Test Flights

            Join us online for the Spring 2022 Test Flights  Test Flights provide faculty and students an opportunity to join an […]

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            ISAAC Next Generation: New Cluster is Now Available for General Use

            Infrastructure for Scientific Applications and Advanced Computing, ISAAC A new cluster, the ISAAC Next Generation or ISAAC-NG, is now available […]

            There’s No Security without “U”

            One of the most significant risks that we face is data loss. Whether it is a cyber-breach, a stolen mobile […]

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            UTK Canvas Course Template

            Student evaluations and anecdotal comments indicate that students put a premium on clarity, organization, and consistency when it comes to Canvas course […]

            Related:


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            Canvas Semester End Checklist

            As the semester comes to a close, consider the following helpful tips for your Canvas course sites. Use our new interactive […]


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            Did You Receive a Random Two–Factor Request?

            NEVER press yes on your authenticator application unless you are certain you are the originator of the request.  We use […]

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            Canvas Credentials: Student Achievements Beyond Grades

            As the semester ends, students leave with more than just improved grades on their transcripts. It’s essential for them to […]


            Noteworthy Canvas News

            Looking ahead to new features and a current known issue in our Canvas system: Item Banks IssueProctorio Disable ExtensionsDiscussions Redesign […]

            Keep Learning This Summer

            Train All Summer Long

            Continue your learning with OIT summer workshops! We offer live Zoom sessions and self-paced online training to meet your learning […]

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            Getting Ready for Finals: Online Testing Options

            Are you planning on hosting your final exam online? It’s not too early to begin planning your testing strategy. Regardless […]


            Students: Top 8 Tech-Checks to Test before Finals

            Finals are just around the corner. As you think about the end of the semester, consider using this checklist to […]


            Zoom Updates

            Quarterly Zoom Desktop App Update

            Zoom has announced May 4 as the next update. Perform updates to ensure you have the best online classroom and meeting experience.

            When To Use Your NetID, and When to Use Your Full Email Address

            At UT Knoxville, we provide many services to faculty, staff, and students that require one to log in or “authenticate.” […]

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            Getting Ready for Finals: Ideas and Options

            Review our compiled list of assessment ideas and planning resources as you near the end-of-semester finals. ADDITIONAL RESOURCES OIT Website: […]


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            Commencement Webcast Requests? Don’t Delay, Submit Today!

            Does your department or college have an upcoming commencement ceremony that they’d like to share with a virtual audience? OIT […]


            Commencement Webcasting Requests

            Commencement Webcast Requests? Don’t Delay, Submit Today!

            Does your department or college have an upcoming end-of-year commencement ceremony that they’d like to share with a virtual audience? […]


            Upcoming Changes OIT HelpDesk

            OIT HelpDesk Closed for Spring Recess 

            The OIT HelpDesk, including phone, chat, and walk-in support, will be closed on Friday, March 29, and Sunday, March 31, […]

            Canvas Course Shells for Summer

            Summer Canvas Course Shells Now Available

            If you are ready to start your 2024 Mini-Term and Summer course development in Canvas, the course shells are ready!  […]


            Let's Tackle Digital Hoarding

            From the CIO: The Rising Cost of Digital Hoarding

            PART III: SPRING CLEANING. Kick-start your digital clean-up by following these suggestions to help evaluate and decide which files to delete:

            Secure Data Types -- Controlled Unclassified Information

            Do You Collect Any Controlled Unclassified Information (CUI) in Your Research? 

            Controlled Unclassified Information (CUI) was established by Executive Order 13556 (2010) and is government-created or owned information that requires safeguarding or dissemination […]

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            Helpful Hints for Summer Course Prep

            The spring semester’s end will be upon us before we know it, and you will soon have access to your […]


            LinkedIn Learning All the Time

            LinkedIn Learning All the Time

            Are you looking to increase your knowledge and skills in different disciplines? Or maybe you have a how–to question you […]

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            Microsoft 365: Retool with More Apps

            Have you discovered all the tools available to you within Microsoft 365? If you’ve only used Word, PowerPoint, and Excel, […]

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            Successful Email Survey Delivery in Qualtrics

            When sending email invitations to participate in a survey, a primary goal is preventing your emails from being marked as […]

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            Hurry Up and RSVP for Mic/Nite on Wed, April 3!

            RSVP by Monday, 4/1, and plan to attend on Wednesday. April 3, 2024. Note the new presentation start time at 6:10 pm.


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            Tell Us How We’re Doing

            Last year, the Office of Innovative Technologies launched several new initiatives, and we continue to take a fresh look at […]

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            Update RingCentral by February 22, 2024

            RingCentral recently announced minimum version requirements for anyone using the desktop client. This new policy will take effect on February 22, […]

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            Stay Up to Date with OIT News

            “Oh, why didn’t I know that would affect my upcoming exam?” “Wow, we have access to so much available research […]

            Use Eduroam for Secure Wi-Fi

            The Office of Innovative Technologies recommends connecting to eduroam, the university’s secure Wi-Fi network, for faster and more secure access to Wi-Fi! […]

            Technology We LOVE at OIT

            Happy Valentine’s Day from OIT

            For Valentine’s Day, we asked some of our team members to share the tech tools and features they LOVE. And […]

            Using Bots in Online Courses

            Bots in Online Courses

            We’d like to share a few considerations regarding the use of bots and online courses. A bot is a computer […]


            Available software: image of a laptop and keyboard

            Software for Faculty, Staff, and Students

            UT maintains contracts with many software providers to provide faculty, staff, and students access to these school, work, and academic […]

            Zoom Updates

            Quarterly Zoom Desktop App Update

            As a reminder, Zoom requires quarterly updates for all desktops, laptops, and mobile users. This policy will ensure you have the best online classroom and meeting experience with […]

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            Microsoft Teams: The New Microsoft Teams is Rolling Out 

            Microsoft Teams has recently undergone a major overhaul, with the new version being faster, simpler, and more flexible than ever […]

            Point Solutions

            PointSolutions is Now available for Your Canvas Course’s Navigation Menu!

            With the recent PointSolutions updates, a Canvas course navigation link is now available to you and your students, allowing easy […]

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            Onboarding New Faculty, Instructional Staff, or GTAs?

            Share This Website OIT has specific help for Faculty, Instructional Staff, and GTAs. Make sure all your new folks check […]


            Protecting Your Research Data: Data Types, Software Tools, and Products

            Researcher’s Guide to Sensitive Information

            Learn to protect your research by visiting the Guide to Sensitive Information in Research website.

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            Start of Semester Checklist for Your Students

            Let’s help students prepare for the new year by sharing this list of ways to connect, communicate, and collaborate with faculty, […]

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            Upcoming Microsoft Teams Spring 2024 Events

            Mark Your Calendar! Weekly Tips and Tricks for Using Microsoft Teams Sessions return Thursday, February 1 Sessions are held on Teams […]

            Prepare for Spring

            Spring Semester Start-Up Checklist 

            Schedule a Technology-Enhanced Classroom Consult  Get confident in your new classroom and request a 1-on-1 technology consultation. Log into office365.utk.com […]


            Zoom logo with airplane wings

            Zoom Test Flights Available

            Jan 18 or Jan 19 Sign in any time during open testing hours! Test Flights provide faculty and students an […]

            Checked Your Zoom Meeting Settings Lately?

            With the new school year underway, we want to remind you of a few simple security settings and practices you […]

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            Finding Technology Around Campus

            Did you know you can use University Campus Map to locate outdoor WiFi hotspots near your current location? That means […]

            Student with head on laptop. Text says can't log into Zoom?

            Use Your UT Account to Sign In to Zoom

            If you are having trouble getting into a virtual class or meeting on Zoom, be sure to sign in with […]

            Matt Williams Named Chief Information Security Officer

            Matt Williams has been selected as the University of Tennessee, Knoxville’s chief information security officer, starting February 1, 2024. Williams […]

            HelpDesk Holiday Hours

            Holiday Hours for OIT HelpDesk

            The OIT HelpDesk will close for the winter break at 10:00 PM ET on Thursday, December 21, and reopen at […]

            Before you sign off for the winter break...

            Shutting Down, Signing Out, and Logging Off

            We have a few reminders for you before you unplug for a well-deserved break.   Don’t forget to:  Create an email […]


            Join Us for the Inaugural Innovative Technologies Symposium 

            January 30, 2024  The Inaugural UT Innovative Technologies Symposium invites you to attend this exciting event that will pull together […]

            Canvas Catalog and Logo

            OIT Training Available in Canvas Catalog

            Take your training along on your holiday travel! OIT’s Online Self-Paced Workshops are available Canvas Catalog, UT Knoxville’s outreach learning […]


            Inaugural UT IT Symposium: Engage, Enlighten, Enjoy  

            The Application for Proposals is open now!   We invite you to share with others at UT what excites you, […]

            mac OS Sanomoa, wait before you update

            macOS Sonoma: Wait Before You Update

            Interim Fix Available for SPSS and macOS 14.0 (Sonoma) UPDATE: On September 26th Apple released macOS 14.0 (Sonoma). If you choose […]

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            Get Confident in Your New Classroom: Request a 1-on-1 Consultation

            Sign up for a consultation: January 10 – January 19. Practice makes perfect. Part of appearing perfect that first day […]


            Point Solutions

            PointSolutions Update in December 

            PointSolutions will be updated on December 20 and 21. Please do not use the PointSolutions desktop or web applications during […]

            Submit your requests today!

            Digitizing Movies for Use in Course Instruction 

            During a recent audit of Digital Media Services (DMS) processes, the Office of Innovative Technologies (OIT) and UT Libraries determined […]


            Video Files, includes logos from YouTube, Canvas, and Panopto

            Video Files in Canvas Course Sites 

            As you prepare your Spring 2024 Canvas course sites, we recommend that you do not upload video files directly to […]

            Getting ready for finals. Image of a student studying.

            Getting Ready for Finals: Online Testing Options

            Are you planning on hosting your final exam online? It’s not too early to begin planning your testing strategy. Regardless […]


            Commercial MATLAB License Available in Secure Enclave

            Researchers can now use MATLAB for commercial projects in the ISAAC Secure Enclave. The commercial license is for MATLAB R2023a […]


            Plan to Attend Fall Mic/Nite

            Don’t miss this unique opportunity to hear mini-lectures from 11 of our faculty scholars on a variety of disciplines and […]


            Proctorio

            Best Practices for Using Proctorio in Face-to-Face Classes

            Proctorio is UTK’s current proctoring tool for exams delivered via the Canvas Quiz tool. While Proctorio is primarily intended for […]

            Canvas Course Shell for Spring 24

            Winter Mini-Term and Spring 2024 Canvas Course Availability

            Winter Mini-Term 2024 and Spring 2024 Canvas course shells were created on November 3. Please be sure you are assigned […]

            Clicker Registration

            Clicker Registration — Are your students seeing red? It’s not too late to register!

            Most faculty allow students a two-week grace period for registering their clicker device; however, many students forget to complete this […]


            Zoom Updates

            Quarterly Zoom Desktop App Update

            Required updates on 11/4/2023 If you missed the previous announcements, the Zoom Quarterly Software Lifecycle Policy has been implemented. View […]

            Beware of Phishing Text

            Beware of Phishing Texts

            As we observe October Security Awareness month, OIT has recently seen a rise in phishing sent via text messaging targeting our […]

            DMS Updates

            Digitizing Movies for Use in Course Instruction

            During a recent audit of Digital Media Services (DMS) processes, the Office of Innovative Technologies (OIT) and UT Libraries determined […]


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            Did You Miss the AI in Higher Ed Symposium?

            Session Recordings are Now Available The AI symposium brought together educators, students, researchers, administrators, and industry experts to delve into […]


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            Microsoft Teams: Security Best Practices 

            Manage Team Membership Keeping your Microsoft Team membership up to date is essential as team members come and go. Updating […]

            Zoom Security Precautions

            Zoom-bombing is a term for when individuals “gate-crash” Zoom meetings. These uninvited guests could share their screens, make disturbing posts […]

            Image showing 3 documents with labels: Plan A with Canvas logo; Plan B with email icon; and Plan C.

            Course Backup Planning

            The best-laid plans all have a backup. Ensure you have the most vital course information saved as a backup to […]


            Top Five Tips, shows a classroom with an intructor and students with a lock overlaid on the image.

            Top 5 Tips to Stay Secure in Classrooms

            Staying secure in your classroom keeps you and your students’ data safe while ensuring your classroom technology runs more smoothly. […]


            Protecting Your Research Data: Data Types, Software Tools, and Products

            Researcher’s Guide to Sensitive Information

            OIT High Performance & Scientific Computing, OIT Research Computing Support, and the Office of Research, Innovation, & Economic Development have […]

            Secure Enclave, HPSC, icon of connected servers

            What Can Researchers Do with Secure Enclave?

            Secure Enclave supports research with Protected Health Information and Controlled Unclassified Information which have specific security requirements specified by federal […]

            UT Academic Artificial Intelligence Symposium Call for Entries

            AI in Higher Ed: Transforming the Teaching and Learning Experience

            Save the Date: Friday, September 22, 2023 Plan to attend and participate in the conversations at the AI in Higher […]


            Microsoft Teams logo and person with laptop

            Microsoft Teams for Work – New Resources

            Communication. Collaboration. Organization. An all-in-one tool that can do it all and more – Microsoft Teams.  Our work environments and […]

            Report Phishing to OIT

            Report Suspicious Emails to OIT

            Cybercriminals know the best strategies for gaining access to the university’s sensitive data. There are several tricks to spotting a […]

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            Research Computing Support for Faculty, Staff, and Students

            Are you a researcher and need help performing statistical analysis, analyzing data, or creating survey questions? OIT offers customized assistance […]

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            Visit the Enhanced classrooms.utk.edu Resource

            We’ve heard your suggestions and made several enhancements to our classroom technology resource webpage. Visit classrooms.utk.edu to find additional and […]

            UTK Annual Compliance Training

            On September 12, 2023, K@TE will send eligible employees an email listing their required courses for the Clery Act, Code […]

            Classroom Training

            OIT Can Schedule Class Lecture Recordings for You in Select Large Lecture Halls

            Are you teaching in one of these large lecture halls and would like to have your class recordings automatically scheduled? […]


            Brush up on Clickers PointSolutions workshops, Clickers

            PointSolutions Virtual Workshops

            Are you new to clickers this semester or just need a refresher on how to set up clickers for your […]


            Available software: image of a laptop and keyboard

            Software for Faculty, Staff, and Students

            UT maintains contracts with many software providers to provide faculty, staff, and students access to these school, work, and academic […]

            Microsoft Teams Event

            Microsoft Teams Event! Coming to Campus September 12

            We are pleased to announce a special on-campus Microsoft Teams Event on Tuesday, September 12.  The presenters who represent Microsoft, […]

            Download the Tennessee App Today!

            With another busy fall semester starting up, be sure you have everything at your fingertips. Use the Tennessee app to […]

            Ready for fall?

            Start of Semester Last-Minute Checklist 

            In case you have been away for the summer, we have created a quick checklist to ensure your technology is […]

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            Attend a Zoom Test Flight

            Aug 21 or Aug 22Sign in any time during open testing hours! Test Flights provide faculty and students an opportunity […]

            Kahoot! interactive learning games

            Kahoot Training and Pilot for UTK Faculty

            Kahoot allows you to create, share, and play interactive games with your students in face-to-face, online, or asynchronous online classes. […]

            Clicker Drop-In Help

            Clicker Support for Instructors and Students

            Are you new to Clickers this semester? Do you need a refresher setting up Clickers for your course? As you […]

            Submit your requests today!

            Don’t Delay! Submit Your Requests Today!

            Do you plan on showing films in your class next semester? Do you need part of a book scanned, too? […]


            UT Academic Artificial Intelligence Symposium Call for Entries

            AI in Higher Ed: Transforming the Teaching and Learning Experience – Call for Entries

            The Office of the Provost, OIT High Performance & Scientific Computing, and the College of Emerging and Collaborative Studies will […]


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            Adobe Software Renewals

            Renew your Adobe subscription for Creative Cloud and Captivate before August 31, 2023, to prevent an interruption of service. How […]

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            How to Request Help from OIT

            Whether you need assistance with Duo, UT email, network, software, hardware, or anything else related to using your technology, reach out […]

            Zoom Updates

            Important Reminder: Update Your Zoom Desktop App #2

            If you missed the previous announcements, the Zoom Quarterly Software Lifecycle Policy has been implemented. August 5th was the most […]

            Does Your New Hire Need a NetID?

            You can help your new hires obtain timely access to IT resources by completing the IRIS Transaction: ZPHRRECORD000 – Record […]


            Here’s the Skinny on Microsoft Office

            Have you ever wondered why some faculty in your department have access to Microsoft Office and others don’t?  Microsoft licensing […]

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            Test Drive UDL with Dr. Bob

            Our OIT Faculty Fellow, Professor Bob DuBois (a.k.a, Dr. Bob), continues advocating for universal design for learning (UDL) principles in […]


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            Request OIT Instructional Technology Help

            Instructional technology offers numerous benefits to the education process, including creating engaging and effective learning experiences, better access to information, […]


            Panopto logo with a down arrow

            Panopto Update Required for Macs

            On July 20, 2023, Panopto will require Panopto for Mac clients to upgrade their Panopto app to version 13.0.0. Panopto […]

            Level Up Your Teaching Skills with LinkedIn Learning

            Have you planned your summer professional development goals yet? As educators, we understand the importance of continuous learning to enhance […]


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            Campus Resource for ChatGPT

            Not sure what ChatGPT is or why Artificial Intelligence (AI) may be significant to you? Then check out the Emergence […]

            Welcome, New Vols

            Whether you are new to UT or have changed roles, OIT has resources for our new faculty, staff, and students […]

            More Microsoft 365 Topics in June

            We’ve had some great discussions and feedback from our May workshop attendees. Let’s keep the conversations and discovery going with […]

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            UT WIRELESS NETWORKS: What are they, and which one is best for you?

            If you haven’t thought about the wireless network you connect to on campus, you should. OIT provides two different Wi-Fi networks […]

            Canvas course shells for fall

            Fall Canvas Course Shells Now Available

            If you are ready to start your 2023 Fall course development in Canvas, the course shells are ready!  Instructor Resources: Canvas Semester Start Checklist Structure Your […]


            Canvas Analytics

            Engaging Students in Canvas Using Course Analytics

            This article provides a short guide on how instructors can engage their students while using Canvas for teaching and learning. […]


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            Information for Folks Who Support Orientation

            Does your office support and interact with students during Orientation? Are you an advisor fielding questions from new and transfer […]


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            Not Much Can Happen in Just Twenty Minutes, Right?

            Research (Benjamin, 2002; Bunce, Flens, & Neiles, 2010; Burns, 1985) suggests that the span of students’ attention can rapidly dwindle […]


            Engaging Course Strategies

            Canvas Tools to Help Students Stay Organized and Manage Time

            As you prepare your courses to teach this Fall semester, whether on campus, online, or both, these three tips for […]


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            Join Us Online for Summer 2023 Zoom Test Flights 

            Test Flights provide faculty and students an opportunity to join an online meeting and test the communication tools available to […]

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            Classroom Technology Tips: What are Interactive Whiteboards? 

            Traditional dry-erase whiteboards can be a simple and effective way to amplify your instruction. However, dry-erase markers tend to dry […]


            Turnitin logo and Instructor Accounts

            Turnitin Instructor Accounts

            Instructors who use Turnitin for text matching their students’ work submitted through Online@UT (Canvas) may also be interested in a […]


            Teaching This Summer? Use classrooms.utk.edu 

            Are you teaching in a new classroom this summer and need help with the technology? Use the classrooms.utk.edu website. You’ll find […]


            OIT HelpDesk Hours

            The OIT HelpDesk will be closed on May 20 for Memorial Day. While the university is closed, we will continue […]

            Traveling this Summer? Follow These OIT Tips

            1. SAFE SURFING WHILE TRAVELING Top Travel Tech Tips While we may be taking a break from school (and work) […]

            Academic AI Symposium Call for Entries

            Attend the Artificial Intelligence Research Computing Symposium

            The Office of Innovative Technologies High Performance & Scientific Computing (HPSC) group, in partnership with the Office of Research, Innovation, […]


            esri Training

            Esri Academy Training Available

            If you are looking for Geographic Information Systems (GIS) training, Esri has many e-Learning resources to supplement your on-campus GIS […]

            Students: Check Your Tech Before Finals

            Finals are just around the corner. As you think about the end of the semester, consider using this checklist to […]


            checkmark, Canvas logo

            Canvas Semester End Checklist

            As the semester comes to a close, consider the following helpful tips for your Canvas course sites. All tips are […]


            Updates to Canvas

            What’s New in Online@UT (Canvas)

            Look for these new features coming to Online@UT (Canvas) this summer: Canvas Assignments: Submit on Behalf of Student Available on […]


            Summer Workshops

            Register for OIT Summer Workshops

            We offer live Zoom sessions and self-paced online training to meet your learning needs. Keep learning throughout May, June, and […]

            Protecting Your Research Data: Data Types, Software Tools, and Products

            New Resources for Researchers

            OIT High Performance & Scientific Computing, OIT Research Computing Support, and the Office of Research, Innovation, & Economic Development have […]

            Canvas help new hours

            Canvas-Zoom Help Room Open

            We are online for you for the month of May: Join the live Zoom Room by clicking on the link […]

            Check With Us Before You Buy

            As the end of the fiscal year approaches, we wanted to remind you to check with OIT before buying or […]

            Academic AI Symposium Call for Entries

            Call For Presentations: Artificial Intelligence Research Computing Symposium

            The Office of Innovative Technologies High Performance & Scientific Computing (HPSC) group, in partnership with the Office of Research, Innovation, […]


            OIT logo

            OIT Announces Name Change: The Office of Innovative Technologies

            We’re amazed every day by the great work of UT’s faculty, staff, and students – and as the University continues to […]

            Students Registered for Clickers but Not Seeing Their Grades

            Disruption of Service from Echo360(PointSolutions)

            On Wednesday, April 12th, we were alerted to an unannounced system update within the PointSolutions interface. Echo360 enabled an update […]

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            Learn Turnitin Similarity

            Introduction to Turnitin | May 1 and May 16  Turnitin Similarity is UT Knoxville’s supported similarity checker and plagiarism detection […]

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            Dan Harder Named Chief Academic Technology Officer

            Dan Harder has been selected to serve as the University of Tennessee, Knoxville’s chief academic technology officer and deputy chief […]

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            Classroom Technology Tips: Start a New Cynap Presentation

            At the start and end of each class, we recommend that you do a soft reboot of your Cynap. This […]


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            End of Semester Assessment Planning

            It’s not too early to begin planning your end-of-semester course activities. Here are a few suggestions on Canvas tools, Gradebook […]


            LinkedIn Learning, LinkedIn Learning logo and audio speaker icon

            LinkedIn Learning is On the Air

            Are you are seeking a fun and engaging way to expand your knowledge and skills? Look no further than LinkedIn […]

            Support for Research Proposal Development from OIT High Performance & Scientific Computing

            OIT High Performance & Scientific Computing (HPSC) provides research computing resources and services to the University community, including: ISAAC is […]


            Non-Phishy Emails, Spam filters

            Gmail Spam Filter Settings

            In a recent Vol Update, the Office of Innovative Technologies reminded students using Gmail to check their spam folder to […]

            Canvas Course Shells for Summer

            Canvas Course Shells Now Available

            If you are ready to start your 2023 Mini-Term and Summer course development in Canvas, the course shells are ready!  […]


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            Faculty Present 20 slides, 20 seconds at Spring Mic/Nite

            You don’t want to miss this fun night!


            Take LinkedIn Learning with You on Spring Break

            LinkedIn Learning has more than 15,000 videos and many audio-only trainings. During Spring Break, take time to watch videos on […]

            Spring Cleaning for Your Digital Office

            It’s the time of year when you clean out your garage and closets and toss out and donate items that […]

            OIT Can Help Solve Your Training Needs

            OIT offers training development assistance to departments at the University of Tennessee, Knoxville.   Do you need help with…  Developing or […]

            UDL, Universal Design for Learning

            Try This: Universal Design for Learning (UDL) for PDF’s

            If you use PDFs in your course materials, be sure to convert them to a searchable format! It makes the […]


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            LinkedIn Learning Helps You Prep for Certifications 

            LinkedIn Learning and Microsoft continue to provide users with new opportunities to learn, grow, and expand their horizons. LinkedIn Learning […]

            Classroom Technology Tips

            Classroom Technology Tips 

            Mac Not Playing Sound Over Classroom Speakers? Is your Mac connected with HDMI in the classroom no longer playing sound […]


            Zoom Sign Language Enhancement View

            New Zoom Feature — Sign Language Interpretation View 

            Zoom releases new features and fixes often, and we encourage users to keep Zoom up to date on their devices […]

            Unicheck Going Away

            Unicheck to Turnitin File Migration 

            Within Online@UT (Canvas), all student assignment files submitted using the Unicheck Plagiarism Detection and Prevention tool will be migrated to […]

            Your Voice Matters

            OIT Customer Satisfaction Survey Now Open

            With the recent change in OIT leadership, we are taking a fresh look at the campus technology services available to […]

            OIT Service Portal Webpage

            Improvements to the OIT Service Portal

            We are excited to announce that on March 1, help.utk.edu will receive a face-lift that includes the re-launch of an […]

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            OIT Training Available in Canvas Catalog

            Exciting news! OIT Online Self-Paced Workshops have moved to Canvas Catalog, UT Knoxville’s outreach learning platform with its own Canvas […]

            Choose eduroam

            Use eduroam for the Best Experience in the Classroom

            Over the past several months, OIT has been improving the eduroam Wi-Fi network on campus to allow for faster speeds […]

            Classroom Technology Tips

            Classroom Technology Tips

            Have You Tried Restarting?  It may sound like a joke, but restarting technology is frequently the best way to fix […]


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            Stay Up to Date with OIT and Campus Supported Technologies

            “Oh, why didn’t I know that would affect my upcoming exam?” “Wow, we have access to so much available research […]

            Zoom Updates

            Important Zoom Software Update Required

            As previously reported, the Zoom Quarterly Software Lifecycle Policy has been implemented. This policy will assist all desktop, laptop, and […]

            Contact Desktop Support

            Need Help with Your CUP Computer Selection?

            This year, are you eligible for a new computer from the Faculty/Staff Computer Upgrade Program (CUP)? Are you having trouble […]


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            Engage Your Face-to-Face & Online Students with Kahoot! 

            The 2023 Kahoot! Pilot for UTK Faculty is underway! OIT has secured a limited number of instructor licenses to gauge […]

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            Search the Knowledge Base for Technology Answers

            In the Knowledge Base, you can find step-by-step instructions and detailed information on university-provided technology. Here are some of the […]

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            Onboarding New Faculty, Instructional Staff, or GTAs? Make Sure They Get This Website

            OIT has specific help for Faculty, Instructional Staff, and GTAs. Make sure all your new folks check out the Just […]


            New Plagiarism Checker Image

            New Plagiarism Detection/Prevention Tool

            Starting this Spring semester, we will have a new plagiarism detection/prevention tool integrated within Online@UT (Canvas). After a recent bid […]


            Teaching and Learning Technologies New Listserv

            Listserv Changes

            In an effort to be more inclusive of all teaching tools offered by OIT, the Canvas listserv will be archived and a […]


            How to Set Up Your New Phone

            If you’ve recently gotten a new phone soon, here are some recommendations for a smoother experience setting up your new […]

            What Can OIT Do for You?

            OIT supports all things technology on campus. Whether you’ve just arrived on campus or beginning the new school year ready to take […]

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            Faculty: Working on Your Course Sites Over the Break?   

            Check out these Online@UT (Canvas) resources:  Complete the online Canvas Training for Faculty at your own pace (requires NetID/Password).  Explore […]


            Before you sign off for the winter break...

            Shutting Down, Signing Out, and Logging Off  

            We have a few reminders for you before you unplug for a well-deserved break.   Don’t forget to:  Create an Out […]


            LinkedIn Learning Audio-Only Presentations

            You don’t always have time to watch a video. Sometimes, you want to learn while you’re driving, exercising, or working […]

            HelpDesk Holiday Hours

            Holiday Hours for OIT Services in the Commons

            The OIT HelpDesk and Student Computer Support at Hodges Library will close at 5:00 PM on Friday, December 16, and […]

            Prepare Now

            Final Exam Success Strategies for Instructors

            To make sure your exam administration is secure and successful, review the OIT Instructional Support documentation and tips to create […]


            macOS Proceed with Caution

            macOS Ventura: Wait Before You Update 

            Apple has released its latest desktop operating system, macOS Ventura, also known as macOS 13.  Hmmm …, lucky 13?  As always, […]

            Online Forms with Workflow

            Have you been looking for a solution for an online form creation tool that routes through a custom workflow? OIT […]

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            Universal Design for Learning: Deeper Conversations

            Sessions from 2-3 p.m. (ET) on 9/27, 10/25, & 11/15 Register for one or all of these sessions here. Our OIT Faculty Fellow, Dr. […]


            Plan to Attend Spring Mic/Nite

            Don’t miss this unique opportunity to hear mini-lectures from 10 of our faculty scholars on a variety of disciplines and […]


            OIT Training

            Focus on Training

            Learn new skills and software packages with the help of OIT Training. Our hands-on, live Zoom workshops, self-paced online training, […]

            Qualtrics Surveys

            Creating a Survey, But Not Sure Where to Start? 

            Are you using a publicly available survey tool, such as SurveyMonkey? Consider trying Qualtrics (OIT’s officially supported survey tool) for your next […]

            Need to Make Changes in Your UT WordPress Site?

            Whether or not you’re new to website maintenance, there is always a new hurdle to jump. If you’re running WordPress […]

            Get Your Clicker Points

            Students Registered for Clickers but Not Seeing Their Grades?

            A frequent problem we see related to clicker usage in class is when students are registered and responding in class […]

            Zoom Updates

            LiveOnline@UT (Zoom) Updates & Reminders

            Live Transcript In all Zoom Meetings On Monday, September 26, OIT will enable live transcription for all meeting hosts, including […]

            Best Practices for Recording Your Face-to-Face Class

            Best Practices for Recording Your Face-to-Face Class

            Inform your students (multiple times if possible) that you will be recording your class for their later review. Add a […]

            Hosting

            OIT Web Hosting Solutions: Which One is Right for You?

            OIT offers web hosting for students, staff, and faculty. Whether you need to set up a site for your department, […]

            Supporting You

            Are You New to UT and Want to Request OIT Services?

            The OIT Client Service Portal (powered by TeamDynamix) is where UT Knoxville faculty, staff, and students submit requests for help […]

            You are the TARGET! (No…really…you ARE!)

            Over the summer, several students have fallen victim to phishing scams. Collectively, they have lost thousands of dollars from some […]

            UTK Canvas Course Template and UDOIT

            After running the UTK Canvas Course Template through the new UDOIT accessibility checker, we discovered and fixed several accessibility issues […]


            Zoom Updates

            Is Your Zoom Client Up-to-Date?

            Zoom will implement its new Software Lifecycle Policy on November 5th for all products and services. Users running a Zoom client older than […]

            Akindi logo

            Akindi Importer Assists with Question Banks and Quizzes

            The Akindi Importer is available and supported as the newest addition to our assessment tool suite within Online@UT (Canvas). The Akindi Importer […]

            UDL Consultation with Bob DuBois

            Universal Design for Learning (UDL) in Higher Education

            Bob DuBois, Senior Lecturer and Associate Director for Undergraduate Studies in the department of psychology and OIT Faculty Fellow, continues […]


            OIT Webcasting Can Help Enhance Your Live or Recorded Event!

            Why settle for a simple Zoom call when OIT Webcasting services can help facilitate the live component of your event? […]

            Learn to Make Your Online Courses Accessible with UDOIT

            Online courses broaden our ability to reach a wide variety of students, but they can also serve as barriers when the students who need them are unable to access and use online materials we offer.

            Akindi logo

            Akindi Importer Replacing Respondus 4.0 

            UT Knoxville’s license with Respondus 4.0, the tool used to import quiz questions into Canvas, ends on July 31, 2022. […]

            LinkedIn Learning now linked to Canvas

            LinkedIn Learning Connected with Canvas

            Faculty and students expect high-quality, flexible online learning resources to help track and keep up with course work. As you […]

            Distributing Qualtrics Surveys: Anonymous Link vs. Qualtrics Mailer

            There are two primary methods of distributing Qualtrics surveys: the anonymous link and the Qualtrics mailer. The anonymous link (also […]

            Clickers: Mobile Response App vs. Physical Device

            “Clickers” is a generic term used to refer to a personal response system where an instructor can ask questions and […]

            Wellness Wednesday

            OIT WELLNESS WEDNESDAY TECH TIP: Essentials of Mindfulness and Compassion

            In a recent communication from the Chancellor, Dr. Plowman encouraged faculty and staff to take time this summer to recharge […]

            Panopto logo

            New Features Coming to Panopto

            On Saturday, June 25, Panopto will experience a brief downtime beginning at 9:00pm EST and running until 12:00am EST. During […]

            Wellness Wednesday

            OIT WELLNESS WEDNESDAYS TECH TIP: Use Email to Limit Distractions

            In support of the Chancellor’s wellness initiatives this summer, we’ll be sharing some tips to help disconnect from technology. Chancellor […]

            Two-Factor Authentication Coming to Public Lamp

            On June 15, 2022, OIT will require two-factor authentication (2FA) to access the OIT Public LAMP environment (linux.oit.utk.edu). Once required, […]

            Wellness Wednesday

            OIT WELLNESS WEDNESDAYS TECH TIP: Scheduled Email Delivery 

            In support of the Chancellor’s wellness initiatives this summer, we’ll be sharing some tips to help you disconnect from technology. […]

            What’s New in Stata 17?

            Stata is a general-purpose software package for statistics, data management, and graphics. The recently updated Stata 17 provides 29 additional […]

            Zoom Like a Pro with On-Demand Training

            The Zoom Learning Center (ZLC) offers a growing list of on-demand courses, live training, and short videos designed to support just what […]

            Do You Need Help Linking or Embedding Panopto Video into Canvas?

            Hopefully, you are familiar with Panopto, UTK’s lecture capture platform that houses lecture recordings, digitized films for coursework, and other […]

            Curate a Custom Video Collection for Your Students or Staff

            Have you heard of the LinkedIn Learning Curator role? When you request a Curator role, you will have the ability […]

            ISAAC Open Legacy Cluster Transitions to SLURM

            OIT High Performance & Scientific Computing will decommission the Torque/Moab job scheduler and workload manager on the ISAAC Open Legacy […]


            Microsoft Mondays Continue Thru June

            Discover more about Microsoft 365 each Monday over Zoom, beginning at 9:00 am through June. Learn about available applications and […]

            Changes to the on-campus SMTP service

            If you are sending email through a server, copier, or UPS, or with an app or service using the on-campus SMTP […]

            Microsoft 365 Email Encryption

            Using Microsoft 365 email encryption

            Microsoft is changing the functionality when you use encrypt in the subject of your emails to secure your messages sent […]

            What’s New in Online@UT (Canvas)

            On Wednesday, May 18th, the VitalSource Bookshelf link will be renamed to VolBooks Course Materials (VitalSource) and will link to all digital materials for […]

            Upcoming Changes OIT HelpDesk

            Upcoming Changes to the OIT HelpDesk

            The OIT HelpDesk has some exciting news to share! Starting in June, you’ll notice a difference when you call us.   […]

            Update Your Skills This Summer 

            Summer is just around the corner. Use that time to brush up on your technology skills, including: Canvas SAS, Python, […]

            Applying SPSS Fix Packs 

            SPSS occasionally releases software updates which they refer to as Fix Packs. These Fix Packs repair reported problems with the […]

            Using ArcGIS StoryMaps

            In addition to getting people from one place to another, maps can convey important contextual information and provide a unique […]

            Turning Technologies – Now Part of Echo360 

            The University of Tennessee’s campus-supported classroom polling system is now Echo360. What does this mean for instructors and students? While […]

            Check With Us Before You Buy

            As the end of the fiscal year approaches, we wanted to remind you to check with OIT before you buy […]

            UT Symposium 2022 – OneUT: Making an Impact

            The UT Symposium is a virtual, two-day event with sessions on April 7 and April 21, 2022. The symposium will bring […]


            Photo of Dr. Bob Debois, UDL, Universal Design for Learning

            Get up to speed on Universal Design for Learning (UDL) 

            Bob DuBois, the OIT 2021-22 Faculty Fellow for Universal Design for Learning (UDL), is offering an introductory review of UDL […]

            Tell Your Story with Adobe Premiere Rush

            In episode 15 of our Technology Connections vodcast, you can learn about how to tell your story with Adobe Premiere […]

            Chemdraw Pro Suite and Chemdraw logo

            ChemDraw Professional Suite 21

            PerkinElmer’s ChemDraw Professional provides scientists with an up-to-date collection of scientifically intelligent tools and an industry standard structure drawing suite […]

            Spring Cleaning 

            It’s the time of year when you clean out your garage and closets and toss out and donate items that […]

            Canvas Catalog and Logo

            Discover Canvas Catalog

            Canvas Catalog is an outreach platform for non-credit/non-degree instructional purposes. Colleges or units may use Catalog to offer professional development, […]


            UDL, Universal Design for Learning

            UDL Meets Diversity, Equity & Inclusion

            Universal Design for Learning (UDL) has always been about making your instruction inclusive and accessible to a diverse population of […]

            Let OIT Give You an Assist with Your Stats

            Did you know Free Throw percentages vary between NCAA men’s and NCAA women’s teams? Team statistics play a big role […]

            OIT Training Gives You a Slam Dunk on New Skills

            In March, join OIT via Zoom for workshops that will help you with Canvas, Zoom, and creativity and collaboration.  Canvas […]

            Reminder: QuestionPro License Expires May 31, 2022

            Qualtrics is now the OIT-recommended tool for web surveys. Access to QuestionPro will end on May 31, 2022. 

            Adobe Spark is Now Adobe Creative Cloud Express

            Adobe Spark has had a name change; it’s now Adobe Creative Cloud Express! Creative Cloud Express is a web and […]

            Gift box with hearts and technology

            Happy Valentine’s Day from OIT

            For Valentine’s Day, we asked some of our team members to share the tech tools and features they LOVE. And […]

            Take Control of Your Learning Resources

            If you find yourself looking for quality video tutorials to help with a class project, look no further. LinkedIn Learning […]

            OIT Training

            Take a Short Break to Learn Something New

            With learning tools all around campus, from the many libraries, departments, and the internet, opportunities are endless for improving instruction, […]

            research graphic

            Support for Your Research

            Are you a researcher and need help creating survey questions or analyzing data? OIT offers customized assistance to faculty, graduate […]

            Prep Your Students for Presentations

            Students need help learning how to present – it doesn’t come naturally! Use OIT to help your students prepare for […]

            Apple and Android Devices Connecting to Wi-Fi

            Are you back on campus and having trouble connecting to Wi-Fi? Apple and Android devices offer a privacy feature that randomizes your […]

            AT&T 5G Now In More Buildings On Campus

            In January 2022, the University of Tennessee, Knoxville, and Mobile Communications of America Inc. (MCA) activated AT&T 5G cellular service […]

            The FY22 Computer Upgrade Program is Now Underway

            About the Computer Upgrade Program The Computer Upgrade Program (CUP) is a centrally funded program designed to upgrade the computer […]

            Ordering Computer Equipment Just Got Easier

            Faculty and staff can now use the UT Marketplace to order desktops, laptops, monitors, computer accessories, office supplies, and more.  […]

            Zoom logo with airplane wings

            Mark Your Calendar: Zoom Test Flights

            Join us online for the Spring 2022 Test Flights  Test Flights provide faculty and students an opportunity to join an […]

            Isaac next generation

            ISAAC Next Generation: New Cluster is Now Available for General Use

            Infrastructure for Scientific Applications and Advanced Computing, ISAAC A new cluster, the ISAAC Next Generation or ISAAC-NG, is now available […]


            There’s No Security without “U”

            One of the most significant risks that we face is data loss. Whether it is a cyber-breach, a stolen mobile […]

            Laptop with Canvas logo

            UTK Canvas Course Template

            Student evaluations and anecdotal comments indicate that students put a premium on clarity, organization, and consistency when it comes to Canvas course […]